Terms & conditions
The terms that apply when you shop with us.
About these terms
By placing an order you agree to these terms. They are governed by the laws of the Kingdom of Saudi Arabia.
Prices
Prices are in Saudi riyals and include VAT. We may update prices at any time; the price you pay is the one shown when you place your order.
Orders
An order is confirmed once payment succeeds. If a product becomes unavailable after you order, we'll contact you and refund that item in full.
Promo codes
Promo codes have their own conditions (such as a minimum order or an expiry date), can't be exchanged for cash and one code applies per order.
Delivery
We deliver within Saudi Arabia only. Delivery times are estimates; see our Shipping & delivery page.
Returns
Returns and refunds follow our Returns & refunds policy.
Contact
Questions about these terms? Email info@veloras.app.